HSBC Life has a no severity heart attack definition covering even more of your customers. Apply for your agency today by completing and returning a Registration Form, and emailing it to: [email protected]

The protection your clients need. The business support you want.

About HSBC Life (UK) Limited

HSBC Life (UK) Limited is part of the HSBC Group, one of the world’s largest banking and financial services organisations. HSBC Group serve more than 40 million customers worldwide through a network that covers 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. We aim to be present where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. HSBC Life (UK) Limited was founded in the UK in 1988 and offers insurance services to meet protection and investment management needs. Our services and solutions are available through HSBC banking channels and selected third parties, including financial advisers and aggregators. For more information on HSBC Life (UK) Limited range of services go to  https://www.life.hsbc.co.uk/

Our aim is to provide high quality protection products supported by a straightforward and effective proposition all underpinned by an award-winning service offering.

HSBC Life protection products offer:

• An enhanced digital underwriting innovation increasing the speed of underwriting decisions, reducing adviser and customer waiting times. Also an online real-time dashboard that you can access to view the status of your customers’ applications
• On-hand dedicated business development team to assist you and your business
• An empathetic, straightforward and efficient claims process
• HSBC Life Online Health Services*, an app-based service, for expert medical assistance and wellbeing support and include policyholders’ partners (spouses, civil partners, or co-habiting partners). Policyholders’ dependants can access digital GP appointments and second medical opinions. In addition, dependants aged 16-23 are eligible for mental health services.

* The selection of health services, offered by Square Health, is a non-contractual benefit. The services provided depend on the type of cover selected and are not part of the insurance cover your client’s policies provide.

Doing business together

• Dedicated business development team – our team of sales professionals has a wealth of sector experience and is here to support you and help you grow your business
• Pre & Post-Sales support teams – to support you at every stage of your on boarding and queries regarding your day to day business with us 
• HSBC Access for advisers –   enables you to manage all aspects of your business with us online, 24/7
• HSBC Access for clients – your clients also have direct access to their policy via our online portal

Claims

We’re proud of our claims record and the levels or service we provide to advisers and their clients. In 2024*, HSBC Life paid out claims, accumulated across all its Life and Critical Illness products and distribution channels, of 97.53% of Life claims and 94.44% of Critical Illness claims. To see our latest claims statistics in full please click here.

* Source: HSBC Life Claims data from1st January to December 31st 2024.
** Since HSBC Life (UK) Limited started doing business in 1988

How to Register 

It’s really fast and simple to set-up an agency. Click to access our Terms of Business and Terms of Business Application Form. Please then email your completed form to: [email protected]

We will carry out a couple of back-office checks, set-up your sourcing system and email new adviser portal login details to your team. For a full overview of the process visit here. Your local Business Development Manager will be in touch to support you with any training requirements.

Check out our two minute “doing business together” explainer video for more information and to see who you need to speak to, here are our key team contacts.