Meet the Team
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Mike manages the relationships with all of our Protection and General Insurance Providers, and can assist with any concerns that you need to raise regarding Protection and GI.
Mike Allison
Director of Protection- Email: [email protected]
- Phone: 07775 690340
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Charlotte is available to help with general enquiries that you may have. She also offers support with our Compliance, Mortgage and Protection events programme at Paradigm and can help with any queries you may have about our upcoming events.
Charlotte Amson
Administration & Marketing Co-ordinator- Email: [email protected]
- Phone: 0161 486 4890
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Sharon is our Consultancy Manager and oversees our team of Consultants and our File Review experts. Sharon also works with our firms to offer practical support and guidance to firms. Sharon is also part of our Policy team.
Sharon Ardern
Consultancy Manager- Email: [email protected]
- Phone: 07387 261051

Sarah is responsible for managing relationships with our firms in Scotland, Northern Ireland and the Northeast of England. Sarah can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Sarah Blackwood
Business Development Director- Email: [email protected]
- Phone: 07810 236166
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Michael is responsible for managing relationships with our firms in London & South-East. Michael can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Michael Brown
Business Development Director- Email: [email protected]
- Phone: 07918 280276

Amarjot is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Amarjot Butcher
Senior Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061
.png)
Aimee is on hand to help you with marketing and events related queries if you are a Lender or Provider on Paradigm’s panel. But will also be happy to assist you with general queries if required.
Aimee Carnwath
Senior Marketing Coordinator- Email: [email protected]
- Phone: 03300 536061
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Gio is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Gio Chanda
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061
 (5).png)
As Business Performance Analyst, Dan analyses and reports on key metrics and trends to Paradigm’s senior management team, utilising data from our Lender and Provider partners. He can also help you place difficult protection cases via the Protection Helpdesk, discuss your protection agency setup and provide general information on Paradigm Protect.
Dan Davenport
Business Performance Analyst- Email: [email protected]
- Phone: 03300 536061
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Michelle can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Michelle Day
Commissions & Membership Administrator- Email: [email protected]
- Phone: 03300 536061
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Angela is available to help with queries relating to your Paradigm membership package, but will also be happy to assist you with any general queries if required.
Angela Duarte
Administrator- Email: [email protected]
- Phone: 0161 486 4890
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Richard Goppy
Director of Membership- Email: [email protected]
- Phone:
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Adam is part of the Mortgage Helpdesk team. Our members can contact him to assist them with placing complex cases.
Adam Holmes
Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 03300 536061
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Richard Howes
Director of Mortgages- Email: [email protected]
- Phone:
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Tom is responsible for managing relationships with our firms in London, West Midlands & South-West. Tom can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Tom Hunt CeMAP, CeRER
Business Development Director- Email: [email protected]
- Phone: 07774 066170
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Neil is responsible for managing relationships with our firms in East Midlands, East of England & Wales. Neil can also help you understand the full range of services available and the commercial benefits of being part of Paradigm – whether you’re an existing member or new to using us.
Neil Jackson
Business Development Director- Email: [email protected]
- Phone: 07825 270488
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Diane manages our Mortgage Helpdesk team, and our members can contact her for assistance with placing complex mortgage cases.
Diane Jones
Mortgage Helpdesk Manager- Email: [email protected]
- Phone: 0330 053 6061
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Melissa looks after our Mortgage and Protection events programme at Paradigm. She is happy to help with any queries you may have about all our upcoming events.
Melissa Lackenby
Events Manager (Mortgage & Protect)- Email: [email protected]
- Phone: 03300 536061
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Catalina can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Catalina Mavroian
Commissions Administrator- Email: [email protected]
- Phone:

Marc can help you learn more, and register to use Paradigm Protect, discuss your protection agency setup and provide general information about our Protection & GI offering. Marc can also help you place difficult protection cases via the Protection Helpdesk.
Marc Melvin
Protection and GI Support Adviser- Email: [email protected]
- Phone: 03300 536061
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Riona runs the Paradigm Mortgage Services office and is happy to assist you with any general, Mortgage or Protection enquiries.
Riona Mulherin
Director of Marketing & Operations- Email: [email protected]
- Phone: 07500 961369

Tony is a founding Partner of Paradigm and is responsible for the recruitment, retention and development of our membership.
Tony Murrell
Partner- Email: [email protected]
- Phone: 07802 711787

Christine can offer advice on suitable compliance support packages for your firm. She can also deliver bespoke training sessions for CPD events and keep you updated on the latest market issues and regulatory hot topics.
Christine is also part of our Policy team.
Christine Newell DipMAP
Mortgages Technical Director- Email: [email protected]
- Phone: 07824 708956

Katrina is our Senior Mortgage Helpdesk representative, and our members can contact her for assistance with placing complex mortgage cases.
Katrina Ostrowski
Senior Mortgage Helpdesk Consultant- Email: [email protected]
- Phone: 07786 348665
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Emma can support you with any queries about your Paradigm membership or if you would like to make any changes. This could relate to your software or compliance needs.
Emma Ryan
Membership Team Leader- Email: [email protected]
- Phone: 0161 486 4890
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As Head of Proposition for Paradigm Consulting, David is responsible for the delivery and continued evolution of Paradigm’s regulatory services. David has over 30 years financial services experience with 20 years spent within the compliance and regulatory support environment, championing the role of advisers and helping firms to manage risk and flourish commercially. David also manages the relationships with our investment based strategic partners.
David is also part of our Policy team.
David Ryder
Head of Proposition- Email: [email protected]
- Phone: 07825 613002

Stuart has been manager of the Technical Helpdesk Team since 2018, having joined Paradigm in 2012 as a Technical Helpdesk Consultant. He has over 25 years’ experience in the industry, and has held administrator, paraplanner, adviser and manager roles during this period. Prior to joining Paradigm, he worked for a number of small adviser firms, as well as a national network and has worked with individual clients, high net worth individuals and corporate organisations. Stuart is a member of the Chartered institute for Securities and Investments and holds a number of financial qualifications, including Pension Transfer Specialist and the Certified Financial Planner certificate issued by the Institute of Financial Planning.
Stuart is also part of our Policy team.
Stuart Shelton
Technical Helpdesk Manager- Email: [email protected]
- Phone: 0161 486 4890
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Graeme works closely with all of Paradigm’s compliance and regulatory teams and regularly presents the compliance sessions at our forums and Best Practice workshops. Graeme is also a regular contributor to supporting compliance documentation, articles and templates for Paradigm firms.
Graeme is also part of our Policy team.
Graeme Stewart
Head of Consultancy- Email: [email protected]
- Phone: 07825 613004
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Paradigm Consulting is a Member of the Association of Professional Compliance Consultants and also the Consumer Duty Alliance.
Useful Links
Paradigm Consulting is a trading name of Paradigm Partners Ltd
Office address: Paradigm Partners Ltd, Paradigm House, Brooke Court, Wilmslow, Cheshire, SK9 3ND
Paradigm Partners Ltd is registered in England and Wales. No.09902499. Registered Office: As above
Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.
Paradigm Protect is a trading name of Paradigm Mortgage Services LLP
Office address: 1310 Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB
Paradigm Mortgage Services LLP is registered in England and Wales. Company No: OC323403. Registered Office: Paradigm House, Brooke Court, Lower Meadow Road, Wilmslow, SK9 3ND
Paradigm Mortgage Services LLP is a Limited Liability Partnership.